IT Support that grows with you.
Would you love to have an IT Tech that you have a good relationship with, can run ideas past, and can give you recommendations based on your current set up and circumstances? Book a consulation below and let’s talk!
Our experienced technicians know IT inside out so you don't have to.
About Us
Pritech has an experienced team of IT professionals who are willing to offer a range of services for all your IT needs, including ongoing IT support and management. Our skills are based on both technical knowledge and real world experience, giving us the breadth to manage any IT problem that arises. While our office is based in Hobart, we also have technicians located in Launceston servicing our Northern Tasmanian customers.
Pritech combines experience with approachability and friendliness.
Experienced Technicians
We hire staff largely around life experience and in-field experience over formal qualifications. While we value Microsoft and other certifications, we value the life experience of our staff and time working in the role much more than qualifications, as the nature of the IT business is ever changing. We prefer your support technician to know what to do based on having seen it in the real world before, rather than just from a textbook.
Full Service Managed Service Provider
Pritech, originally an offshoot of the Principal Computers brand, provides a one stop shop for all your IT needs, as well as having approachable, friendly staff. We pride ourselves on employing staff who, whilst having a wealth of technical knowledge, can explain their processes in a way that anyone can understand, regardless of IT experience.
We can consult with you on a technical solution that suits your needs. We are not tied to a specific brand or product, and we work across a wide range of industries.
Working with Pritech
Before we start working with you, we sit down with you to work out if we are a good fit for you and your organisation. From there we create a customised plan that addresses your requirements. Get in touch today, we're looking foward to meeting you and helping you with your IT challenges.
1. Book a consultation.
Simply book a time on our contact page and we'll set up a meeting or video call.
2. Communicate Needs.
During this 1/2 hour meeting we will find out what your needs are.
3. Create a custom plan.
We create a customised proposal that addresses your requirements.
Entire Organisational Technology Support.
When you start working with us, firstly we ensure your immediate needs are met, then we launch into a longer term relationship and make plans with you for your future needs.
Do you need advice on taking your company to the next level with your IT? Call us today on 03 6235 5022. We’re here to help you!
Quick Response
We respond quickly to resolve your IT issues, ensuring minimal disruption to your operations and delivering prompt solutions.
Experienced Team
We've supported Tasmanian business for more than 20 years! Work with us to have access to the collective expertise of our entire team.
Locally
OwnedPartner with our local organisation to experience superior, personalised services tailored to your specific needs and preferences.
Easy Support Process
We work diligently to get things right the first time, and are only a phone call away for any issues that my arise.
Our People
All our technicians come from varied life backgrounds, graphic designers, gamers, programmers. They have many years of workplace experience and have been involved in the Information Technology (IT) sphere since they were teenagers. They live and breathe technology. IT is not just a job for them, but a core part of their identity and expertise.
Neill MacRae
Operations Manager and Director
Neill has 25 years of experience in the ICT Industry, starting his first IT company in his early 20s. Whilst working largely in the corporate sphere, Neill is an accomplished operations manager with a passion for business support, strategy, and expansion. As our resident Telco specialist, Neill has also spent a large part of his career as a telecommunications integrator, working with companies to integrate their Communications into their ICT infrastructure. Originally an immigrant from South Africa, Neill considers himself Australian through and through. Raised and educated in Southern Tasmania, he crossed the divide and moved to Launceston with his wife and has since settled in.
Weekends find Neill bushwalking, motorbike riding, or working on the next home project.
Shannon Davey
Senior IT Technican & Director
Shannon has 15 years experience in the ICT industry, beginning his career as a graphic designer after completing a Diploma of Graphic Design and working in a small tourist map business. Shannon’s passion was always ICT and he moved into an IT technician role shortly after. Shannon has extensive experience in all aspects of IT and has completed his Microsoft certifications. With a client-centric focus, he is passionate about delivering solutions to meet his clients needs.
Shannon likes to spend his weekends with his young family going on short trips and exploring Tassie. To unwind, Shannon can be often found playing PC games, tinkering in 3D printing, or as an enthusiastic cook, presiding over his meat smoker, creating amazing meals for his friends and family to enjoy.
Brad Smith
Senior IT technician
Brad has a Diploma in IT (Networking), certificate 4 in IT (Technical Support) and 3CX Advanced Certification, and has a wealth of IT expertise and experience.
Brad has worked in the IT/Computing space since 2006, initally working in service and on-site support. Over the years, he has worked in managerial positions, consulting, support, and project management. Since 2012, at Pritech he has worked as team leader, sales consultant, project manger, and senior IT Support technician and consultant.
Out of hours, Brad is passionate about motorsport, vehicle tuning, customisation and reverse engineering, advanced home networking, home automation, and exploring Tasmania with his family.
Edan Davey
Senior ICT Technician
Starting out his IT career as a technician servicing domestic users and businesses, Edan then started supporting Pritech customers in the North of the state in 2013 while working in other IT support related roles. He later joined Pritech full time in 2019.
After growing up on King Island, Edan joined Hellyer College Information Technology Enterprise where he wrote educational software for primary schools and mentally handicapped children. Later he studied his Bachelor of Fine Arts at the University of Tasmania.
Edan is a competitive powerlifter, and enjoys drawing, learning piano, movies, and music as well as home automation and gaming.
Vincent Fantini
IT Technician and Solution Specialist
Vincent's working career has been focused on computing and IT. His favourite subjects at school were always the STEM subjects, Science, Maths, Technology, with Food Studies mixed in - he thanks his Italian family background for that!
Having studied IT, Business, Agriculture and Electrotechnology, and now working in IT, it’s interesting to see how much information he still uses from each of those fields in the practical application of IT troubleshooting (it’s a lot). He now has extensive experience in the IT industry, both professional and private, as well as additional certifications in Phone systems such as 3CX.
In his free time, Vincent enjoys gardening, as well as cooking and experimenting, trying to replicate some of his Nonna’s classic recipes or inspire his own. He likes working on one of the many project cars, track days, road trips around Tassie and enjoying some of the great driving roads and National Reserves, as well as 3D printing and design, PC Gaming, fiction and non-fiction reading, Warhammer 40K, and the list goes on.
Vanib Mansuri
ICT Support Technician
Vanib's role at Pritech utilises his technical expertise and problem-solving abilities to provide valuable support, insuring the smooth functioning of IT systems for our clients.
He is passionate about working in the IT industry and providing top-notch IT solutions. In a previous role he has worked as an ICT Service Desk Analyst contributing to a high-profile project which enhanced his IT skills and solidified his dedication to the industry.
Having completed his bachelor of Electronics & Communication Engineering in India, he went on to further his studies in Melbourne with his Advanced Diploma of Information Technology.
When not at work, Vanib's interests and hobbies are travelling, hiking/bushwalking, skiing, photography, kayaking, and visiting museums as well as heritage & historical buildings.
JC Alviar
Senior Remote Technician
JC Alviar is a senior remote technician for Pritech. He has over 20 years of experience in IT, ranging from systems administration to network engineering.
He studied Computer Science at Bakersfield College and received vocational training at New Horizons. He worked as a system administrator for Kern High School District for over 10 years, managing various IT related services for the district. He also previously worked at New Wave Offices as the IT manager, overseeing the IT infrastructure and security of the company.
He is a Microsoft Certified Systems Engineer and also proficient in server network technologies.
He enjoys traveling and learning about other cultures, target shooting and playing chess in his spare time.
Jon Ang
Remote Technician
Jon has experience managing a diverse collection of enterprise applications, including both on-premise and cloud-based technologies. His responsibilities include supporting customer operations, troubleshooting, health checks, patching, and platform ownership for third-party applications for SFTP, Sharepoint, Office365, and Azure Enterprise.
He has a Bachelor's degree in Electronics Engineering from Asia Pacific College, equipping him with a comprehensive understanding of both hardware and software components, enhancing his proficiency in this field of work.
In any spare time, you can usually find Jon immersed in the latest anime series or catching up on the newest film releases. He loves to go travel-eating around the Philippines with his wife and two daughters. Whether it's indulging in captivating animations, cinematic experiences, or embarking on adventures to discover the beauty and culture/cuisines of his homeland, Jon is always up for exciting journeys.
Cathryn Lagrimas
Remote Technician
Karis graduated with a Bachelor of Science Degree in Electronics and Communications Engineering at the Polytechnic University of the Philippines, and has passed the Electronics Board of the Philippines exam after graduating.
Since 2014, Karis has worked in the IT Field in infrastructure support networks, management and troubleshooting of IT Issues, administration of servers, firewalls, switches, Avaya systems and service desk for issues like POS machines, workstations, Active Directory, file servers and Microsoft 365 issues.
Her exposure in the IT field enabled her to gain knowledge and experience with troubleshooting and resolving issues for our client’s Workstations (laptop/desktops), POS, Active Directory servers, Office365, SharePoint, File Share Administration, Printer Set up/Support, Remote tools (Datto, Labtech, Teamviewer), Ticketing Systems (Connectwise and Autotask), ITglue and VoIP user setup for Sasboss and Access 4 Communicator.
Her hobbies include baking, cooking, and watching TV series and movies.
Savi
ICT Technician
Savi graduated with a Master of Information Technology and Systems at the University of Tasmania 2020. She started her career in the IT industry in 2021 as a Service Desk Analyst and is very passionate about her IT Career.
After starting her career in the IT Industry, she explored more practical knowledge, gaining knowledge in Active Directory, troubleshooting and Microsoft 365 issues.
Her hobbies include cooking, shopping, travelling, and spending time with family.
New Pritech Staff
Are you our next hire?
We are on the search for a new technician. If you think you'll be a good fit for our team, please send your resume to [email protected] for us to review.
Our Mission
Our mission is to deliver personalised IT support. We are dedicated to ensuring that Information Technology works seamlessly for you. We are a team of individuals just like you, working to assist others. Our focus is not on selling the latest products or using complex technical jargon. When you partner with us, you gain access to our most valuable asset - our people. We are committed to delivering exceptional service, providing ongoing support, and standing by our promises.
